Job Type
Full Time
Annual Salary
Job Title
2nd/3rd Line I.T. Support Engineer
Job Description
2nd/3rd Line I.T. Engineer Sheffield

Are you working in IT support and looking for your next career move? If so, this may be the opportunity for you. My client, a highly recommended managed services company based in York, is looking for an IT Support Engineer to join their growing support team. If you’re passionate about technology and want to work in a fast-paced and varied environment then you’ll fit right in. You’ll join a team of like-minded, dedicated technicians where you’ll hit the ground running, providing support to a wide range of clients and working with the latest technologies to provide professional solutions. Industry standard training courses will be available for the right candidate.

The Role:
• Remote helpdesk support
• On-site installations
• Providing support for Windows based environments
• Consistently meeting SLA support targets
• Ability work as a team player or independently

A full clean driving license is essential for this role.
Company Details
An award winning managed & digital services provider with their head office in Sheffield.
  • Lots of investment into training and company culture
  • Regular team bonuses
  • Free parking
  • Healthcare
  • Company profit share

Skill Requirements:
• Strong understanding of Windows environments (XP, Windows 7, Windows 8, 8.1)
• Windows Server 2003/2008/2012 installation & administration (including SBS)
• Exchange (2007/2010/2013) and Active Directory administration, installation & troubleshooting
• Excellent DNS, DHCP, TCP/IP & VPN skills
• Enterprise anti-virus suites
• Back-up technologies (Veeam, Symantec Backup Exec etc.)
• Good experience of full field installations
• Network/server migrations
• High level of PC and hardware maintenance and repair skills

Desirable Experience:
• Microsoft Certifications
• Experience supporting Apple/Android/Blackberry mobile systems
• Cloud/off-site back-up solutions
• VMware/Hyper-V including ESXi installations
Skill Set
Windows environments
Windows Server 2008/2012
Exchange Server (2007/2010/2013)
Network configuration & administration
Server backup software Field installation
Full Time (Monday – Friday)

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