Sheffield: 0114 383 0308 | Scunthorpe: 01724 846 906



Helpdesk Engineer

Reference: HDESHMD


Job Specifications

  • Location: Sheffield South Yorkshire
  • Salary/Rate: £ 15000-19000 / Annum
  • Job Type: Permanent
  • Shift Type: Full Time
  • Browse: IT Jobs

Job Description

Helpdesk Engineer

Location- Sheffield

Salary- 15-19k

Our client, an award-winning managed services provider based in Sheffield are looking to grow their team with a new First Line / Helpdesk Engineer. Come and join a growing business who are passionate about what they do; with plenty of opportunities for learning and development, you’ll be able to supercharge your career like never before!  

Above all, you will be a people person. If you are passionate about emerging technologies and helping others, then this role is for you.

The Role:

  • Proactively identify technical support issues.
  • Log and monitoring all issues.
  • Active Directory and Office 365 maintenance and administration.
  • PC rebuilds.
  • Software installations/ updating software.
  • Resolve, or escalate as required, all technical issues appropriately.
  • Provide outstanding telephone customer service.

Desirable experience:

  • Providing first class customer service and maintaining customer relationships. 
  • Strong organisation and problem-solving skills.
  • Passionate about technolohgy, keen to learn and to progress.
  • Experience working with Windows desktop environments (7, 8, 10)
  • Experience with PC hardware and software.
  • Back-up administration & troubleshooting
  • Windows server and Active Directory support.
  • Some knowledge of networking.
  • Some experience with Exchange and Office 365.

We are searching for someone who is a cultural and team fit for the company.  If you do not tick all the technical boxes but are looking for a career in IT, still apply!

About the company:

  • Westfield Health Scheme.
  • Free accredited and vendor training. 
  • Allocated study time.
  • Company away days and parties
  • Free fruit, tea and toast!
  • Plenty of progression potential.
  • Free parking

 

If this sounds like you, click APPLY NOW!


Your Consultant

Miriam Berry

Miriam Berry

miriam@authenticrecruitment.co.uk
0114 383 0308
Connect with me


2018-10-16
Authentic Recruitment

Share This Job:




Call Our Branch Recruiting For This Role For More Info


Print Job

Print Job

Send This Job By Email

Register With Us

Like What You See? Would like our help but not sure where to start or what to apply for? Don't worry, just upload your CV and details here and one of our team will get back to you and point you in the right direction

Submit Your CV