Sheffield: 0114 383 0308 | Scunthorpe: 01724 846 906

Helpdesk Engineer

Reference: HDESHMD

Job Specifications

  • Location: Sheffield South Yorkshire
  • Salary/Rate: £ 15000-19000 / Annum
  • Job Type: Permanent
  • Shift Type: Full Time
  • Browse: IT Jobs

Job Description

Helpdesk Engineer

Location- Sheffield

Salary- 15-19k

Our client, an award-winning managed services provider based in Sheffield are looking to grow their team with a new First Line / Helpdesk Engineer. Come and join a growing business who are passionate about what they do; with plenty of opportunities for learning and development, you’ll be able to supercharge your career like never before!  

Above all, you will be a people person. If you are passionate about emerging technologies and helping others, then this role is for you.

The Role:

  • Proactively identify technical support issues.
  • Log and monitoring all issues.
  • Active Directory and Office 365 maintenance and administration.
  • PC rebuilds.
  • Software installations/ updating software.
  • Resolve, or escalate as required, all technical issues appropriately.
  • Provide outstanding telephone customer service.

Desirable experience:

  • Providing first class customer service and maintaining customer relationships. 
  • Strong organisation and problem-solving skills.
  • Passionate about technolohgy, keen to learn and to progress.
  • Experience working with Windows desktop environments (7, 8, 10)
  • Experience with PC hardware and software.
  • Back-up administration & troubleshooting
  • Windows server and Active Directory support.
  • Some knowledge of networking.
  • Some experience with Exchange and Office 365.

We are searching for someone who is a cultural and team fit for the company.  If you do not tick all the technical boxes but are looking for a career in IT, still apply!

About the company:

  • Westfield Health Scheme.
  • Free accredited and vendor training. 
  • Allocated study time.
  • Company away days and parties
  • Free fruit, tea and toast!
  • Plenty of progression potential.
  • Free parking


If this sounds like you, click APPLY NOW!

Your Consultant

Lindsay Macpherson

Lindsay Macpherson Managing Director
0114 383 0308
Connect with me

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